Rules at 1win
1win Online is an bookmaker that allows customers to place bets on sports events and casino games via the Internet. The company was founded in 2016 and is licensed by the Curacao Commission. 1win offers a large selection of sports events, including football, basketball, tennis, hockey, and others. You will also find casino games, including slots, table games, and a live section.
General terms and conditions
Please visit the relevant section of the website for more information. Here is a summary of the main provisions:
- Bets are available only after registration and verification. This is free and available to users in most countries around the world.
- All users must read and agree to the terms and conditions of the 1Win website. No one may use the site for illegal activities. This includes fraud, money laundering, deception, etc.
- If there is a suspicion of match-fixing, the operator may block the bet until the conclusion of an international organization. In this case, bets are paid out at odds of “1”.
- We may block an account if there is evidence that the bettor knew the event’s outcome in advance.
- The bookmaker has the right to change the maximum bet and the client’s odds without notice.
- The bet is accepted only after the account is created and confirmed. You cannot cancel or change the bet.
The General Terms and Conditions page contains detailed information about the types of bets, betting features, outcomes, and operations in different countries.
1Win collects and processes your personal data. This includes your name, email, residence, phone number, payment information, etc. This data may only be disclosed to government agencies, courts and licensing authorities. In other cases, you must agree.
The operator is committed to protecting your data and does so in several ways. First, we encrypt all data using TLS. We also restrict access to them only to those of our employees who need the information for processing. In addition, all important information between users and the platform is encrypted with a 256-bit SSL system.
Rules on Sports
In this section, you will learn more about betting on each sport. Usually, the rules state that the bookmaker accepts bets on regular and overtime. Also, if the match has started but not finished, all bets are calculated with odds of 1. The exception is bets whose end result was unambiguously determined before the match was interrupted. All bets are valid if the game lasts at least 55 minutes. In this case, the final result is at the time of the game stoppage.
The 1Win bookmaker has its own responsible gambling rules that all players must follow to ensure safety and prevent problems. Here are the main ones:
- Persons under the age of 18 cannot use the services of the bookmaker.
- We support the “Play within your means” initiative, which helps to reduce the risks of health and financial problems.
- We support players who may have problems controlling their gambling.
- We prohibit betting on sporting matches that involve people with whom the player has a personal relationship.
- Play by multiple persons on the same account is prohibited.
- Credits or other forms of debt are not permitted for playing.
Please adhere to these points for the sake of decency and honesty in the gaming process.
You understand that placing a bet does not guarantee a win. It is a payment for entertainment, and you may still need to get your money back. You are also responsible for checking the laws of your jurisdiction. Our website contains a list of countries that allow 1Win to operate. However, we acknowledge that it may be outdated or incomplete. You should make sure that betting is legal in your country before registering.
1Win provides all the information you need to play safely and responsibly. But only you can limit your bets and only spend what you can afford. The bookmaker is not responsible for your losses and does not refund lost money.
In some cases, you can get your money back. This protects your financial interests and ensures the reliability of the bookmaker. Here are the situations:
- If the sporting event on which the bet was placed is canceled. The player receives a refund even if the event is rescheduled.
- In case of an erroneous payment, players can contact 1Win customer support and request a refund.
- If there are technical problems, the player can contact the support team and receive a refund. For example, you accidentally bet on the wrong game or deposited a larger amount. In case the bet is won, no refund is provided, as the winnings remain on the player’s account.
If you have any questions or problems, please get in touch with support. The specialists will advise you whether a refund is possible in your situation. Use the online chat or email [email protected].